Official Documents

BS77 Privacy Policy – Member Personal Data Protection

Your privacy is our priority. BS77 is committed to protecting and respecting your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Here we clearly explain how your data is collected, used, and protected.

Updated: 1 January 2026

Bs77's Commitment to Your Privacy

Six core pillars that shape BS77's approach to safeguarding the security and confidentiality of our members' personal data.

High-Level Encryption

All data transmitted between your device and BS77's servers is protected using 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.

No Data Selling

BS77 will never sell, rent, or disclose members' personal information to third parties for marketing purposes without your explicit consent. Your data belongs to you.

Full Data Control

You have the right to access, correct, or request deletion of your personal data at any time. Our privacy team is ready to assist with your request within 14 business days.

Malaysia PDPA Compliance

All of BS77's data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected.

Secure & Trusted Servers

Members' personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and continuous 24-hour security monitoring.

Breach Notification

In the event of any data breach that may affect your information, BS77 is committed to notifying affected members within the timeframe required by law.

Important Note: This Privacy Policy describes how BS77 collect, use, store, and protect your personal information. By using the bs77 platform, you agree to the practices described in this policy. Please read it carefully and contact us if you have any questions.

1Introduction

BS77 is a responsibly operated online entertainment platform. We take the privacy of every member seriously. This Privacy Policy ("Policy") explains in detail how we handle the personal information you provide to us or that we collect when you use the BS77 website, mobile app, and all related services.

This Policy applies to all users of the BS77 platform, including website visitors, prospective members, and registered members. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the way we handle your personal information.

BS77 acts as the data controller responsible for personal information collected through our platform. We are committed to ensuring all data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable legislation.

2Types of Personal Data We Collect

BS77 collects various categories of personal information depending on how you interact with our platform. Below is an overview of the data we collect:

Data Category Examples Collection Method
Identity Information Full name, date of birth, identification card number Registration form, KYC process
Contact Information Email address, phone number, residential address Registration form, profile updates
Financial Information Bank account number, bank name, transaction history Deposit and withdrawal process
Game Data Wagering history, games played, wins In-platform activity
Technical Data IP address, device type, web browser, location Automatically during use
Communication Data Support chat records, inbound/outbound emails Interactions with the support team

We only collect data that is strictly necessary for the stated purposes. You are not required to provide all requested information; however, failing to do so may limit your ability to access certain features of the bs77 service.

3Purpose of Data Collection and Use

BS77 uses the personal information collected for the following purposes. Each purpose has a clear legal basis under Malaysia's PDPA:

  • Account management: Creating and maintaining your member account, including the identity verification (KYC) process required for legal compliance.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Service provision: Delivering a personalised gaming experience, including game recommendations and relevant offers based on your preferences.
  • Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, and any security threats to our platform and members.
  • Service communications: Sending important notifications related to your account, transactions, policy changes, and platform updates.
  • Marketing: Sending information about bs77 promotions, bonuses, and exclusive offers — only if you have given your consent to receive them.
  • Legal compliance: Fulfilling legal obligations and regulatory requirements applicable to our platform's operations.
  • Platform improvements: Analysing usage patterns to improve the performance, usability, and overall experience of the bs77 platform.

BS77 will not use your personal data for purposes other than those stated above without first obtaining your renewed consent.

4Data Sharing with Third Parties

BS77 respects the confidentiality of your personal information. We do not sell or disclose your personal data to third parties for commercial purposes without your consent. However, in certain circumstances, we may need to share your data with:

  • Payment service providers: To process deposits and withdrawals via your chosen payment method such as DuitNow, FPX, and e-wallets. These providers are bound by strict confidentiality agreements.
  • KYC service providers: Third-party identity verification companies that help us verify member identities to meet anti-money laundering (AML) compliance requirements.
  • Game software providers: Game developers providing content for the bs77 platform may receive game activity data required for technical operations.
  • Legal authority: BS77 will disclose required information to law enforcement authorities or regulatory bodies when required to do so by law or court order.
  • Professional advisors: Lawyers, accountants, or auditors bound by professional confidentiality obligations.

All third parties that receive personal data of BS77 members are required to meet data security standards equal to or exceeding those we apply ourselves.

5Data Security and Protection Measures

The security of your personal information is bs77's highest priority. We implement multiple layers of technical and organisational security to protect your data from unauthorised access, loss, or misuse.

  • 256-bit SSL encryption: All communications between your device and our servers are encrypted using the latest TLS protocol.
  • Secure password storage: Member passwords are never stored in plain text — we use strong hashing algorithms with a unique salt for each account.
  • Two-factor authentication (2FA): Members are encouraged to enable 2FA for an additional layer of account security.
  • Continuous monitoring: Our security monitoring system operates 24 hours a day, 7 days a week to detect any suspicious activity.
  • Regular penetration testing: BS77 conducts regular security assessments and penetration testing by independent security experts.
  • Internal access controls: Access to members' personal data is restricted to staff with a legitimate business need, based on the principle of least privilege.

While we take all reasonable steps to protect your data, no security system in the world can guarantee 100% protection. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials.

6Cookies and Tracking Technologies

BS77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential cookies: Required for core platform functions such as login, session security, and account verification. These cookies cannot be disabled.
  • Performance cookies: Helps us understand how members use the platform, which pages are visited most frequently, and where any technical issues occur.
  • Functional cookies: Saving your preferences such as language, display settings, and login details for a more convenient experience.
  • Analytics cookies: Used to analyse website traffic and usage patterns in aggregate for platform improvement purposes.

You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality of some areas of the BS77 platform. For more information on managing cookies, please refer to your web browser's documentation.

7Your Rights Over Personal Data

Under Malaysia's PDPA and BS77's privacy policy, you have the following rights regarding your personal data:

Access Rights

You have the right to obtain a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any personal information that is inaccurate or incomplete.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data from our systems.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your personal data in a machine-readable format for transfer to another provider.

Right to Restriction

You may request that we restrict the processing of your data while an issue is being resolved.

To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will respond to your request within 14 business days. In complex cases, this period may be extended to up to 30 days with prior notice to you.

8Children's Data Protection

The bs77 platform is strictly for users aged 18 and above. We do not intentionally collect or process any personal information from individuals under the age of 18.

Should we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information and close the relevant account without any refund to that user.

Parents or guardians who are concerned that their child may have registered or used the bs77 platform are encouraged to contact us immediately through our customer support channels.

9International Data Transfers

In the course of its operations, BS77 may need to transfer your personal data to servers or service providers operating outside Malaysia. When such transfers occur, we ensure that:

  • The recipient country or region provides an adequate level of data protection, or
  • Appropriate safeguards have been implemented, such as data transfer agreements that comply with international standards, or
  • The transfer is necessary for the performance of a contract between you and bs77, or
  • You have given explicit consent to the transfer.

BS77 always ensures that any international data transfer is carried out with protection equivalent to or exceeding that provided in Malaysia, in line with PDPA requirements.

10Data Retention Period

BS77 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. The following are general guidelines for our data retention periods:

  • Active account data: Retained for the duration your account is active and for a reasonable period after account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's tax and financial legal requirements.
  • KYC records and identity verification: Retained for a minimum of 5 years after the end of the business relationship, in line with AML requirements.
  • Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes.
  • Analytics data: Aggregated and de-identified data may be retained for a longer period for business analytics purposes.

When your personal data is no longer needed, we will securely delete it or convert it into an unidentifiable form in accordance with our internal procedures.

11Amendments to the Privacy Policy

BS77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any amendments will take effect as soon as the latest version is published on our website.

For significant amendments that materially affect your rights, BS77 will notify you via your registered email or a prominent in-platform notification at least 14 days before the amendment takes effect, unless the amendment is urgently required for legal or security reasons.

The "Updated" date at the top of this page will always reflect the date of the latest amendment. Your continued use of the bs77 platform after any amendment takes effect constitutes your acceptance of the revised Privacy Policy.

12Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how BS77 handles your personal data, please contact our Privacy Officer through the following channels:

We aim to respond to all privacy-related inquiries within 14 business days. For cases involving complex data access or deletion requests, this period may be extended to 30 days, with prior notice to you.

If you are unsatisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia (JPDP) or the relevant regulatory authority in your jurisdiction.

For more information on responsible gaming or to set your own gaming limits, please visit the Responsible Gaming us. Other general enquiries can be addressed through the FAQ us.

Malaysia's Trusted Platform

Your Data is Secure, Your Entertainment is Guaranteed

Join BS77 today and enjoy a safe, transparent, and responsible online entertainment experience. Your privacy is always protected with us.

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